{"id":6165,"date":"2024-02-14T22:22:58","date_gmt":"2024-02-14T21:22:58","guid":{"rendered":"http:\/\/euroice.io\/?page_id=6165"},"modified":"2024-02-15T00:08:57","modified_gmt":"2024-02-14T23:08:57","slug":"domande","status":"publish","type":"page","link":"https:\/\/euroice.io\/en\/domande\/","title":{"rendered":"Domande"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"6165\" class=\"elementor elementor-6165\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-427d6b4e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"427d6b4e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-73b99fc9\" data-id=\"73b99fc9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-62ecb15a elementor-widget elementor-widget-image\" data-id=\"62ecb15a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"147\" data-src=\"https:\/\/euroice.io\/wp-content\/uploads\/2024\/02\/FAQ600-1-300x147.png\" class=\"attachment-medium size-medium wp-image-6167 lazyload\" alt=\"\" data-srcset=\"https:\/\/euroice.io\/wp-content\/uploads\/2024\/02\/FAQ600-1-300x147.png 300w, https:\/\/euroice.io\/wp-content\/uploads\/2024\/02\/FAQ600-1-18x9.png 18w, https:\/\/euroice.io\/wp-content\/uploads\/2024\/02\/FAQ600-1-500x244.png 500w, https:\/\/euroice.io\/wp-content\/uploads\/2024\/02\/FAQ600-1.png 600w\" data-sizes=\"(max-width: 300px) 100vw, 300px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 300px; --smush-placeholder-aspect-ratio: 300\/147;\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-ef10676 e-flex e-con-boxed e-con e-parent\" data-id=\"ef10676\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ac0eea4 elementor-widget__width-inherit elementor-widget elementor-widget-shortcode\" data-id=\"ac0eea4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t\t<div class=\"yith-faqs\">\n\t\t\t\t\n\t\t\t\t\t<ul class=\"yith-faqs-categories minimal\">\n\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t<a href=\"?term_id=all\" class=\"active\">All<\/a>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t<a href=\"?term_id=45\" class=\"\">General Information<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t<a href=\"?term_id=46\" class=\"\">Installation Support<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t<a href=\"?term_id=47\" class=\"\">Administration<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t<a href=\"?term_id=48\" class=\"\">Use<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t<a href=\"?term_id=49\" class=\"\">All<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\n\t\t\t\t\t\t\t\t<div id=\"yith-faqs-container\" class=\"yith-faqs-container yith-faq-type-accordion minimal yith-faqs-paged  default-loader\" style=\"--ywfp-icon-font-size: 14px;\">\n\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-6334\" class=\"yith-faqs-item icon-right\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-plus\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Versione Annuale<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t<p>Per versione Annuale si intende una versione completa che dura 365 giorni dalla prima installazione.<\/p>\n<p>At the end of this period, the software stops working and have to be renewed to continue using it.<\/p>\n<p>The renewal is not automatic.<\/p>\n<p>&nbsp;<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-6195\" class=\"yith-faqs-item icon-right\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-plus\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>How many computers can I install the software Smart5 ?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t<p>Smart5 can be installed on a computer only. To install it on a different computer, you must purchase multiple licenses.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-6194\" class=\"yith-faqs-item icon-right\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-plus\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>In which languages is it available Smart5 ?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t<p>The software Smart5 is available in Italian, English, Spanish, French, and German.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-6193\" class=\"yith-faqs-item icon-right\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-plus\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>What operating systems are supported by SMART5 ?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t<p>The Software Smart5 5 supports all popular operating systems, including Microsoft<br \/>\nWindows XP(64\/32 bit)\/ Vista\/ Windows 7 \/Windows 10,11 (64\/32 bit)<\/p>\n<p>The Software Smart5 for Mac OSX supports Sonoma<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-6191\" class=\"yith-faqs-item icon-right\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-plus\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Where can I find the License Agreement to Use the software?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t<p>In the installation directory is noted that the software is subject to a license agreement that appears during the installation process. The terms and conditions of the license agreement that will appear during the installation process, and it is very important to read them carefully. The process will allow you to proceed with the installation of the software only after you have accepted the terms and conditions of the agreement. In case you do not want to agree to the license terms, the installation process will be blocked and you will promptly return the software to Euroice Italy.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-6190\" class=\"yith-faqs-item icon-right\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-plus\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>License<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t<p>When you buy a software license, Smart5, you are actually purchasing the right to use that software. In fact, the ownership of the software remains of the mother house, which grants the use of the program. It is not a case that the license is called, precisely, \u201cLicense to use\u201d. It is therefore important to know that, if you purchase the product, are not the actual owner of the software but I only had the authorization to use it. To be clear, not being the \u201creal owner\u201d of the package so I can not resell it. This, as a rule, is a rule that applies to almost all of the software Before or during the installation of the software Smart5, you must accept the terms of use provided by the license agreement Smart5. The license agreement of the software Smart5 puts some restriction on the right of use of the software by the user. In general it is not allowed to rent, lease, sublicense, sell, lease or sub-license or transfer in any other manner to any third party the Software Smart5.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-6189\" class=\"yith-faqs-item icon-right\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-plus\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Why can&#039;t I use the software on different platforms?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t<p>Euroice Italy is developing software for different platforms (such as Mac OS, Windows), and sells the software created for the platforms separated as a separate product. If you want to use the products on different platforms, you must purchase a license to the software for each platform used. A serial number for a product of a platform may not be used for the same product on another platform.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-6188\" class=\"yith-faqs-item icon-right\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-plus\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Do I have to change the computer how do I transfer the software Smart5?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t<p>It is necessary to reset the recording of the installed copy.<\/p>\n<p>If within the warranty period ( 6 months) is a free service.<\/p>\n<p>If you do not warranty the reset for a new installation is a transaction fee.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-6187\" class=\"yith-faqs-item icon-right\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-plus\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>What forms of payment can I use it to purchase?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t<p>To maintain our service is fast, secure and competitive on our site are available for the following systems for online payment: CREDIT CARD, PostePay, PayPal, Bank Transfer<br \/>\nThe accepted credit cards are: VISA, Verified by VISA, MasterCard, Diners Club International, American Express.<\/p>\n<p>All payments are handled over a secure server, through an SSL connection with Banca Sella, a guarantee of reliability and safety.<br \/>\nIf you wish to purchase, it is advised you choose to pay with credit card; the services will be activated only after the sending of the confirmation of payment to Euroice Italy.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-6186\" class=\"yith-faqs-item icon-right\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-plus\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>I have not received the invoice for my order, why?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t<p>Invoices are sent via e-mail by the end of the month from the date of the order or the payment of the Postal and published in pdf format on the inside of the control panel. If you have placed the order or the payment in the current month, you only have to wait until the end of the month to receive the invoice.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<nav class=\"yith-faqs-pagination minimal\">\n\t\t\t\t\t\t<ul>\n\t\t\t\t\t\t\t<li class=\"yith-faqs-page yith-faqs-first disabled\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t\t<span aria-hidden=\"true\">\u00ab<\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"yith-faqs-page page-1 active\">\n\t\t\t\t\t\t\t\t\t<a href=\"?pg=1\">1<\/a>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"yith-faqs-page page-2\">\n\t\t\t\t\t\t\t\t\t<a href=\"?pg=2\">2<\/a>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<li class=\"yith-faqs-page yith-faqs-last\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"?pg=2\" aria-label=\"Next\">\n\t\t\t\t\t\t\t\t\t\t<span aria-hidden=\"true\">\u00bb<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t<\/nav>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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