{"id":6165,"date":"2024-02-14T22:22:58","date_gmt":"2024-02-14T21:22:58","guid":{"rendered":"http:\/\/euroice.io\/?page_id=6165"},"modified":"2024-02-15T00:08:57","modified_gmt":"2024-02-14T23:08:57","slug":"domande","status":"publish","type":"page","link":"https:\/\/euroice.io\/fr\/domande\/","title":{"rendered":"Domande"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"6165\" class=\"elementor elementor-6165\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-427d6b4e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"427d6b4e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-73b99fc9\" data-id=\"73b99fc9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-62ecb15a elementor-widget elementor-widget-image\" data-id=\"62ecb15a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"147\" data-src=\"https:\/\/euroice.io\/wp-content\/uploads\/2024\/02\/FAQ600-1-300x147.png\" class=\"attachment-medium size-medium wp-image-6167 lazyload\" alt=\"\" data-srcset=\"https:\/\/euroice.io\/wp-content\/uploads\/2024\/02\/FAQ600-1-300x147.png 300w, https:\/\/euroice.io\/wp-content\/uploads\/2024\/02\/FAQ600-1-18x9.png 18w, https:\/\/euroice.io\/wp-content\/uploads\/2024\/02\/FAQ600-1-500x244.png 500w, https:\/\/euroice.io\/wp-content\/uploads\/2024\/02\/FAQ600-1.png 600w\" data-sizes=\"(max-width: 300px) 100vw, 300px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 300px; --smush-placeholder-aspect-ratio: 300\/147;\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-ef10676 e-flex e-con-boxed e-con e-parent\" data-id=\"ef10676\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ac0eea4 elementor-widget__width-inherit elementor-widget elementor-widget-shortcode\" data-id=\"ac0eea4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t\t<div class=\"yith-faqs\">\n\t\t\t\t\n\t\t\t\t\t<ul class=\"yith-faqs-categories minimal\">\n\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t<a href=\"?term_id=all\" class=\"active\">All<\/a>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t<a href=\"?term_id=45\" class=\"\">Informations G\u00e9n\u00e9rales<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t<a href=\"?term_id=46\" class=\"\">Soutien \u00c0 L&#039;Installation<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t<a href=\"?term_id=47\" class=\"\">L&#039;Administration<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t<a href=\"?term_id=48\" class=\"\">Utilisation<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t<a href=\"?term_id=49\" class=\"\">Tous<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\n\t\t\t\t\t\t\t\t<div id=\"yith-faqs-container\" class=\"yith-faqs-container yith-faq-type-accordion minimal yith-faqs-paged  default-loader\" style=\"--ywfp-icon-font-size: 14px;\">\n\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-6334\" class=\"yith-faqs-item icon-right\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-plus\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Versione Annuale<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t<p>Per versione Annuale si intende una versione completa che dura 365 giorni dalla prima installazione.<\/p>\n<p>\u00c0 la fin de cette p\u00e9riode, le logiciel cesse de fonctionner et doit \u00eatre renouvel\u00e9 pour continuer \u00e0 l&#039;utiliser.<\/p>\n<p>Le renouvellement n&#039;est pas automatique.<\/p>\n<p>&nbsp;<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-6195\" class=\"yith-faqs-item icon-right\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-plus\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Sur combien d&#039;ordinateurs puis-je installer le logiciel Smart5 ?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t<p>Smart5 peut \u00eatre install\u00e9 sur un ordinateur uniquement. Pour l&#039;installer sur un autre ordinateur, vous devez acheter des licences multiples.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-6194\" class=\"yith-faqs-item icon-right\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-plus\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Dans quelles langues est-elle disponible Smart5 ?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t<p>Le logiciel Smart5 est disponible en italien, anglais, espagnol, fran\u00e7ais, et allemand.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-6193\" class=\"yith-faqs-item icon-right\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-plus\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Quels syst\u00e8mes d&#039;exploitation sont pris en charge par SMART5 ?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t<p>Le Logiciel Smart5 5 prend en charge tous les syst\u00e8mes d&#039;exploitation populaires, y compris Microsoft<br \/>\nWindows XP(64\/32 bits)\/ Vista\/ Windows 7 \/Windows 10,11 (64\/32 bits)<\/p>\n<p>Le Logiciel Smart5 pour Mac OS x prend en charge Sonoma<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-6191\" class=\"yith-faqs-item icon-right\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-plus\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>O\u00f9 puis-je trouver le Contrat de Licence d&#039;Utilisation du logiciel?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t<p>Dans le r\u00e9pertoire d&#039;installation est \u00e0 noter que le logiciel est soumis \u00e0 un accord de licence qui s&#039;affiche pendant le processus d&#039;installation. Les termes et conditions de l&#039;accord de licence qui appara\u00eet pendant le processus d&#039;installation, et il est tr\u00e8s important de les lire attentivement. Le processus vous permettra de proc\u00e9der \u00e0 l&#039;installation du logiciel seulement apr\u00e8s que vous avez accept\u00e9 les termes et conditions de l&#039;accord. Dans le cas o\u00f9 vous ne souhaitez pas accepter les termes du contrat de licence, le processus d&#039;installation sera bloqu\u00e9 et vous retourner rapidement le logiciel de Euroice Italie.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-6190\" class=\"yith-faqs-item icon-right\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-plus\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Licence<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t<p>Lorsque vous achetez une licence de logiciel, Smart5, vous achetez en fait le droit d&#039;utilisation du logiciel. En fait, la propri\u00e9t\u00e9 du logiciel reste de la maison-m\u00e8re, qui accorde \u00e0 l&#039;utilisation du programme. Ce n&#039;est pas un cas que la licence est pr\u00e9cis\u00e9ment appel\u00e9e \u201cLicence d&#039;utilisation\u201d. Il est donc important de savoir que, si vous achetez le produit, ne sont pas le v\u00e9ritable propri\u00e9taire du logiciel, mais je n&#039;ai eu l&#039;autorisation de l&#039;utiliser. Pour \u00eatre clair, pas \u00eatre le \u201cv\u00e9ritable propri\u00e9taire\u201d du paquet donc je ne peux pas le revendre. Cette r\u00e8gle est une r\u00e8gle qui s&#039;applique \u00e0 presque tous les logiciels Avant ou pendant l&#039;installation du logiciel Smart5, vous devez accepter les conditions d&#039;utilisation pr\u00e9vues par le contrat de licence Smart5. Le contrat de licence du logiciel Smart5 met certaines restrictions sur le droit d&#039;utilisation du logiciel par l&#039;utilisateur. En g\u00e9n\u00e9ral, il n&#039;est pas autoris\u00e9 \u00e0 louer, louer \u00e0 bail, conc\u00e9der en sous-licence, vendre, louer ou sous-licencier ou transf\u00e9rer de toute autre mani\u00e8re \u00e0 un tiers le Logiciel Smart5.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-6189\" class=\"yith-faqs-item icon-right\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-plus\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Pourquoi ne puis-je pas utiliser le logiciel sur plusieurs plates-formes?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t<p>Euroice l&#039;Italie est le d\u00e9veloppement de logiciels pour les diff\u00e9rentes plates-formes (Mac OS, Windows), et vend le logiciel cr\u00e9\u00e9 pour les plates-formes s\u00e9par\u00e9es comme un produit distinct. Si vous voulez utiliser les produits sur diff\u00e9rentes plates-formes, vous devez acheter une licence pour le logiciel pour chaque plate-forme utilis\u00e9e. Un num\u00e9ro de s\u00e9rie d&#039;un produit d&#039;une plate-forme ne peut pas \u00eatre utilis\u00e9 pour le m\u00eame produit sur une autre plate-forme.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-6188\" class=\"yith-faqs-item icon-right\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-plus\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Dois-je changer l&#039;ordinateur comment puis-je transf\u00e9rer le logiciel Smart5?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t<p>Il est n\u00e9cessaire de r\u00e9initialiser l&#039;enregistrement de la copie install\u00e9e.<\/p>\n<p>Si pendant la p\u00e9riode de garantie ( 6 mois) est un service gratuit.<\/p>\n<p>Si vous n&#039;avez pas la garantie de la remise \u00e0 z\u00e9ro pour une nouvelle installation est des frais de transaction.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-6187\" class=\"yith-faqs-item icon-right\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-plus\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Quels modes de paiement puis-je acheter?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t<p>Pour maintenir notre service est rapide, s\u00fbre et comp\u00e9titive sur notre site sont disponibles pour les syst\u00e8mes de paiement en ligne: par CARTE de CR\u00c9DIT, PostePay, PayPal, Virement Bancaire<br \/>\nCartes de cr\u00e9dit accept\u00e9es: VISA, le service V\u00e9rifi\u00e9 par VISA, MasterCard, Diners Club, jcb International, American Express.<\/p>\n<p>Tous les paiements sont trait\u00e9s sur un serveur s\u00e9curis\u00e9, via une connexion SSL avec Banca Sella, un gage de fiabilit\u00e9 et de s\u00e9curit\u00e9.<br \/>\nSi vous souhaitez acheter, il est conseill\u00e9 que vous choisissez de payer par carte de cr\u00e9dit; services sera activ\u00e9 qu&#039;apr\u00e8s l&#039;envoi de la confirmation de paiement \u00e0 Euroice Italie.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-6186\" class=\"yith-faqs-item icon-right\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-plus\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Je n&#039;ai pas re\u00e7u la facture pour ma commande, pourquoi?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t<p>Les factures sont envoy\u00e9es par e-mail en fin de mois \u00e0 compter de la date de la commande ou le paiement de la poste et publi\u00e9 en format pdf \u00e0 l&#039;int\u00e9rieur du panneau de contr\u00f4le. Si vous avez plac\u00e9 la commande ou le paiement dans le mois en cours, vous n&#039;avez qu&#039;\u00e0 attendre jusqu&#039;\u00e0 la fin du mois pour recevoir la facture.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<nav class=\"yith-faqs-pagination minimal\">\n\t\t\t\t\t\t<ul>\n\t\t\t\t\t\t\t<li class=\"yith-faqs-page yith-faqs-first disabled\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t\t<span aria-hidden=\"true\">\u00ab<\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"yith-faqs-page page-1 active\">\n\t\t\t\t\t\t\t\t\t<a href=\"?pg=1\">1<\/a>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"yith-faqs-page page-2\">\n\t\t\t\t\t\t\t\t\t<a href=\"?pg=2\">2<\/a>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<li class=\"yith-faqs-page yith-faqs-last\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"?pg=2\" aria-label=\"Next\">\n\t\t\t\t\t\t\t\t\t\t<span 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